FAQ

1. All vintage LV bags come with a Letter of Authenticity.

Repurposed goods are made with authentic vintage LV or Gucci canvas, however they do not come with a letter or authenticity. 


2. All of our bags are pre-loved and therefore their condition reflects such wear.  Due to the nature of Louis Vuitton, some bags may have imperfections, sticky pockets, or other vintage details. Please be gentle with your vintage handbag and condition the leather regularly to avoid cracking. Our smaller repurposed goods are handmade, please treat them gently.  We are always happy to send you more detailed pictures, please just shoot us an email!


3. Payment Plan: 3 month payment plans offered with $150 down.  You must email us to inquire about this option.  Invoices are emailed directly to you. Sezzle is also available at checkout!


4. Exchanges may be made for store credit only within 7 days of confirmed delivery. Store credits are valid for one calendar year. All original packaging must be included.  Items must be returned in the condition in which they were received. Shipping cost is the responsibility of the customer. All Sale items are FINAL SALE. 

 

5. Shipping prices reflect standard shipping, if you wish to add insured or expedited shipping, you MUST contact us at the time of purchase so we can add it to your bill. Items ship to the address provided to us via our website/PayPal. We are not responsible for items lost, stolen or damaged in the mail.

*Due to Covid-19 we are now shipping once a week, on Fridays. Orders placed after Thursday 5pm PST, will ship the following Friday.*

  

6. We have no affiliation, sponsorship, or partnership with any registered trademarks. We are the sole creators of Boho Rococo. We are in no way affiliated with Louis Vuitton or any other designer.  We take authentic pre-loved designer items that are considered throw away or junk items and lawfully enhance them with the addition of artistic designs. 

 

7. Boho Rococo offers a 30 day limited warranty on leather work. This includes leather added by Boho Rococo that is not original to the bag.

© 2020  Boho Rococo