Custom Quote Request
Do your bags come with a letter of authenticity?
Repurposed goods are made with authentic designer canvas and materials, but do not come with a letter or authenticity.
Vintage designer handbags WILL come with a letter of authenticity.
What condition are your bags and vintage products in?
All of our bags are pre-loved and therefore their condition reflects such wear. Due to the nature of vintage and used items, some bags may have imperfections, sticky pockets, or other vintage details. Please be gentle with your vintage handbag and condition the leather regularly to avoid cracking. Our smaller repurposed goods are handmade, please treat them gently. We are always happy to send you more detailed pictures, please just shoot us an email!
Do you offer payment plans?
3 month payment plans are offered with a minimum $150 down. You must email us to inquire about this option. Invoices are emailed directly to you. Sezzle is also available at checkout!
What is your return policy?
Exchanges may be made for store credit only within 7 days of confirmed delivery. Store credits are valid for one calendar year. All original packaging must be included. Items must be returned in the condition in which they were received. Shipping cost is the responsibility of the customer. All Sale items are FINAL SALE.
What is your shipping policy?
Shipping prices reflect standard shipping, if you wish to add insured or expedited shipping, you MUST contact us at the time of purchase so we can add it to your bill. Items ship to the address provided to us via our website/PayPal. We are not responsible for items lost, stolen or damaged in the mail.
*Due to Covid-19 we are now shipping once a week, on Fridays. Orders placed after Thursday 5pm PST, will ship the following Friday.*
Are you affiliated with any designers?
We have no affiliation, sponsorship, or partnership with any registered trademarks. We are the sole creators of Boho Rococo. We are in no way affiliated with Louis Vuitton or any other designer. We take authentic pre-loved designer items that are considered throw away or junk items and lawfully enhance them with the addition of artistic designs.
Do your products come with a warranty?
Boho Rococo offers a 30 day limited warranty on leather work. This includes leather added by Boho Rococo that is not original to the bag.
Custom embellished items come with extra crystals and a 6 month warranty. Should you want to send the item back for touch ups or repair, you simply pay for shipping and we'll repair your item free of charge.